This help section is designed to answer your query as quickly as possible. Should you be unable to find the answer to your question you may contact the relevant department using the email addresses in the Contacts section or speak to one of our sales reps using the live chat below. You can find us using this Location Map.
Our warehouse will send a dispatch email when the order leaves us. Delivery usually takes place the day after a customer receives the dispatch email, but sometimes the delivery can be delayed till the second day, this is especially true for very rural areas of the country. If you have not received your order within 3 business days please contact email@example.com. If we are requested by the customer to re-dispatch the order there will be a second delivery charged. Please note that orders delivered to companies may not be delivered to the customer in person, but will likely be signed for at a post room, goods in or at the reception area, please notify the relevant personnel in your company if this is the case.