This help section is designed to answer your query as quickly as possible. Should you be unable to find the answer to your question you may contact the relevant department using the email addresses in the Contacts section or speak to one of our sales reps using the live chat below. You can find us using this Location Map.
**Please note we do not have a trade counter and do not take walk in sales.
Sales Enquires
All enquires regarding presales product information and quote requests should be forwarded to our sales team. Please note the sales department do not provide technical support. Technical support queries should be directed to the relevant manufacturer.
Email: sales
Tel: +353 1 6251320
Office hours 10am to 5pm Mon to Friday
Customer Service and Client Care
All inquires for order status, shipping questions or account information updates can be found on our website; however, should you be unable to find the answer to your question you can email our customer services department. Please note the CS department do not answer product questions or give technical advice.
Email: customerservices
Accounting Department
All queries regarding accounts should be emailed with the relevant order number and account name to accounts
**Please note** Invoices are now available through our website. To find out how visit the help section of our site and go to Your Account > Print/Download Copy Invoice
Webmaster
All queries regarding our website or comments, please email our webmaster at webmaster .
Returns
Returns requests should be submitted through our online returns tool located on the main menu on the left. All status updates and inquiries about returns procedures should be sent by email to the returns department.
Email: returns