Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
Features Summary
- Comprehensive service agreement
This extended service agreement covers essential services including parts and labor, providing users with the support they need to keep their notebooks functioning efficiently. - Responsive support
With service availability from 8:00 AM to 5:00 PM, customers can expect a response to requests for support on the next business day, ensuring minimal downtime. - Innovative support options
The plan includes predictive detection alerts that help anticipate issues before they arise, along with defective media retention to safely manage malfunctioning components. - Enhanced access to resources
Customers benefit from preferred access to a wealth of support resources, including phone consulting and a comprehensive web knowledge base, allowing for efficient problem resolution.
Specification Summary
Product Description
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention, Travel Coverage - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops
Designed For
EliteDesk 8 G1a, G1a Next Gen, G1i, G2a Next Gen, G2i Next Gen; EliteStudio 8 G1i AI