Service Included
Advance hardware replacement
Full Contract Period
4 years
Response Time
Next business day
Class of Equipment
Video conferencing devices
Service & Support
Extended service agreement - advance hardware replacement - 4 Years - shipment - response time: NBD ¦ Technical support - phone consulting - 4 Years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 4 Years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 4 Years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 4 Years
Compatibility Information
Designed For
HP Poly Trio C60, C60 NR, C60-M