Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.
The Electronic HPE Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
Increase equipment availability and productivity with high-quality onsite and remote support for your HPE hardware, as well as selected multivendor equipment. This flexible HPE Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.
Choose 4-hour 24 x 7 same day hardware support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems and devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance and uptime; increase the return on your HPE and multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites.
Defective Media Retention Service is a standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HPE. This service lets you protect sensitive data by keeping your defective disk, without paying for the replacement.
Specification Summary
Product Description
HPE 4-Hour Same Business Day Hardware Support Post Warranty - extended service agreement - 1 year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
1 year
Service Availability
13 hours a day / 5 days a week