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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Are you tired of calling your relatives for tech support? Get straightforward answers to all your tech questions for any device or brand with your on-call, 24/7 personal IT expert. HP SmartFriend connects you immediately to a live HP agent and gives you expert tech help so you can focus on life's most precious moments. Have an on-call friend for a year with the option to upgrade to a monthly or yearly subscription for continuous support.

So don't hesitate! Sit back, relax, and let your SmartFriend handle all your tech questions, regardless of your device, brand, or OS.


Specification Summary

Product Description
Electronic HP Care Pack SmartFriend Service - technical support - 1 year
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops, notebooks
Designed For
OMEN by HP Laptop 16, 17; HP 22, 24, 27, 52X, 532, M22, M27, V22v G5, V24i G5, V24v G5, v27; Chromebook 14, 15; ENVY 24, 34, TE01, TE02; ENVY Laptop 16, 17; ENVY x360 Laptop; Pavilion 24, 27, 32, TP01; Pavilion Laptop 14, 15, 16; Pavilion x360 Laptop; Spectre Laptop 17; Stream Laptop 11

Specifications

General
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops, notebooks
Details
Service & Support
Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday
Compatibility Information
Designed For
OMEN by HP Laptop 16-am0051ns, 16-am0052ns, 16-am0507na, 16-ap0007na, 16-ap0009na, 16-ap0033ns, 16-ap0034ns, 16-ap0506na, 16-ap0509na, 16-wf0006na, 16-wf0241TX, 16-wf1056TX, 16-WF1088TX, 16-wf1164TX, 16-xd0000ca, 16-xf0032AX, 16-xf0057AX, 16-xf0097AX, 17-ck2035TX, 17-cm2000, 17-cm2002ca, 17-db0009na, 17-db0011na, 17-db1505na, 17-db1508na, 17-db1509na ¦ HP 22-dd0002ns, 22-dd2009a, 22-dg0001na, 22-dg0003na, 22-dg0007c, 22-dg0012, 22-dg0015na, 22-dg0020, 22-dg0023w, 22-dg0024, 22-dg0033w, 22-dg0220, 22-dg0340, 22-dg0440, 22-dg0923w, 24-cb0025na, 24-cb1002na, 24-cb1042na, 24-cr0001, 24-cr0002, 24-cr0007c, 24-cr0013w, 24-cr0014, 24-cr0018ns, 24-cr0032, 24-cr0034, 24-cr0037na, 24-cr0041ns, 24-cr0048na, 24-cr0054ns, 24-cr0058na, 24-cr0059, 24-cr0059na, 24-cr0065na, 24-cr0075ns, 24-cr0079c, 24-cr0080ns, 24-cr0086, 24-cr0089, 24-cr0106ns, 24-cr0109, 24-cr0111, 24-cr0115ns, 24-cr0124, 24-cr0128, 24-cr0140, 24-cr0190, 24-cr0210, 24-cr0220, 24-cr0226, 24-cr0237c, 24-cr0320, 24-cr0410, 24-cr0420, 24-cr0430, 24-cr1070, 24-cr1080, 24-cr1085t, 24-df1022na, 27-cr0012, 27-cr0032na, 27-cr0044, 27-cr0046na, 27-cr0048na, 27-cr0049, 27-cr0051na, 27-cr0059, 27-cr0061, 27-cr0068ns, 27-cr0079, 27-cr0089, 27-cr0091ns, 27-cr0099, 27-cr0109c, 27-cr0260, 27-cr0307c, 27-cr1003na, 27-cr1057c, 27-cr1064, 27-cr1080, 27-cr1085t, 27-cr1096t, 27-cr2006ns, 27-cr2057c, 27-cr2067c ¦ HP Chromebook 14a-na0009na, 14a-na1019TU, 14a-na1021TU, 14a-ne1000na, 14a-ne1500na, 14a-nf0000na, 14a-nf0003na, 14a-nf0501na, 15a-nb0006na, 15a-nb0502na, 15a-nb0502sa, 15a-nb0503na, 15a-nb0504na, 15a-nb0504sa ¦ HP ENVY 34-c1075t, TE01-5085t ¦ HP ENVY Laptop 16-h0010ca ¦ HP ENVY x360 Laptop 13-bf0002na, 14-fa0005na, 14-fa0007ns, 14-fa0009na, 14-fc0000, 14-fc0011na ¦ HP Pavilion TP01-2244, TP01-5004ns ¦ HP Pavilion Laptop 14-dv2504sa, 15-eg2019na, 15-eg3006ns, 15-eg3013ns, 15-eg3015ns, 15-eh3011na ¦ HP Pavilion x360 Laptop 14-ek1033ns, 14-ek1550na ¦ HP Stream Laptop 11-ak0026na

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