Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
Features Summary
- Comprehensive service agreement
The extended service agreement provides support, including both parts and labor, right at your location to minimize disruptions and maintain productivity. - Proactive support with predictive detection
Receive predictive detection alerts that help identify potential issues before they become significant problems, ensuring smooth operation. - Secure handling of defective media
Defective media retention allows you to manage faulty components securely, providing peace of mind and reducing risks associated with data loss. - Efficient customer support
Gain access to a range of support options including phone consulting and a web knowledge base, making it easier to find solutions quickly. - Responsive service availability
With service available 9 hours a day, 5 days a week, prompt support is just a call away, assisting you whenever needed.
Specification Summary
Product Description
Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention and Peripherals - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops
Designed For
HP Z1 G1i, Z1 G9, Z2 G1i; Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9