Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.
This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HPE-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.
Choose 6-Hour Call-to-Repair support when you need to be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, enjoy consistent support levels across your MPE, HPE-UX, Windows NT, NetWare, or mixed environment limited to Windows NT in the U.S., obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.
Specification Summary
Product Description
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - extended service agreement - 1 year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
1 year
Service Availability
24 hours a day / 7 days a week
Class of Equipment
Servers