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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Depend on reliable remote troubleshooting for HP Certified Refurbished PC issues when you (the customer) need extra support, but are on a tight budget, with HP Offsite Support. Devices that require repair can be easily picked up or shipped to an HP expert facility for repair.


Specification Summary

Product Description
Electronic HP Care Pack Offsite Support - extended service agreement - 2 years - pick-up and return
Type
Extended service agreement
Service Included
Parts and labour
Location
Pick-up and return
Full Contract Period
2 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Covered Configurations
Refurbished notebook
Designed For
EliteBook 840 G7 Notebook

Specifications

General
Service Included
Parts and labour
Location
Pick-up and return
Full Contract Period
2 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Covered Configurations
Refurbished notebook
Details
Service & Support
Extended service agreement - parts and labour - 2 years - pick-up and return - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 2 years
Compatibility Information
Designed For
HP EliteBook 840 G7 Notebook

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