Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.HPE Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features Summary
- Comprehensive support
The Electronic HP Care Pack offers support for a wide range of HP products, ensuring that users receive timely assistance whenever needed. - Tailored assistance
Tailored assistance is a key feature that meets the unique needs of businesses by providing support based on specific product usage.
Specification Summary
Product Description
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - extended service agreement - 1 year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
1 year
Response Time
Next business day