Electronic HP Care Pack Onsite Support with Predic

Images Manuals

Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention and Travel Coverage

Images for illustrative purposes

Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention and Travel Coverage

Name: Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention and Travel Coverage
Brand: HP
SKU: ECE11751495
Price: 375.03 EUR
Availability: InStock

View all HP HP Support | Warranty - Visit the HP Store (UE9Q9E) - (ECE11751495)

Model: Electronic HP

Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention and Travel Coverage - Extended service agreement - parts and labour (for notebooks) - 4 years - on-site - 9x5 - response time: NBD - for Z

Comprehensive coverage
Timely response
Proactive support
Included services
Defective media retention

FREE Delivery on orders over €250

SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

Electronic Delivery By Email
Order within 11Hrs 32Mins for: FREE Delivery (8 Jun or 9 Jun)

€375.03 Incl Vat

Wishlist Compare

Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.

Features Summary

Comprehensive coverage
The extended service agreement covers a full contract period of 5 years, offering protection for notebooks and mobile workstations. This includes on-site support, ensuring that challenges can be addressed without unnecessary delays.
Timely response
Service availability is structured for 9 hours a day, 5 days a week, allowing users to receive assistance during standard business hours. The next business day response time enhances support efficiency, minimizing disruptions.
Proactive support
Predictive detection alerts provide early warnings about potential system issues, enabling quick interventions that help prevent downtime.
Included services
The support package features a variety of services such as parts and labor, phone consulting, web knowledge base access, and remote diagnosis, which address different aspects of system maintenance and troubleshooting.
Defective media retention
This feature allows users to retain defective media on-site, facilitating easier replacement processes and enhancing local inventory management.

Specification Summary

Product Description

Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention and Travel Coverage - extended service agreement - 4 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

4 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Notebooks

Covered Configurations

Mobile workstations

Designed For

ZBook Power G11, Studio G11; ZBook 8; ZBook Firefly 14 G11, 16 G11; ZBook Fury 16 G11, 16 G1i, G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i, G2i

Specifications

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

4 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Notebooks

Covered Configurations

Mobile workstations

Details

Service & Support

Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 4 Years ¦ Technical support - phone consulting - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ Predictive issue detection - 4 Years ¦ Preferred access - 4 Years ¦ Defective media retention - 4 Years

Compatibility Information

Designed For

HP ZBook Power G11 A Mobile Workstation, Power G11 Mobile Workstation, Studio G11 Mobile Workstation ¦ HP ZBook 8 16 G1i Notebook AI, G1ah Mobile Workstation, G1ak Mobile Workstation, G1as Mobile Workstation, G1i Mobile Workstation ¦ HP ZBook Firefly 14 G11 A Mobile Workstation, 14 G11 Mobile Workstation, 16 G11 Mobile Workstation ¦ HP ZBook Fury 16 G11 Mobile Workstation, 16 G1i Mobile Workstation, G1i Mobile Workstation ¦ HP ZBook Power 16 G11 A Mobile Workstation, 16 G11 Mobile Workstation ¦ HP ZBook Ultra G1a Mobile Workstation ¦ HP ZBook X G1i Mobile Workstation, G2i Mobile Workstation