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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

For the systems most critical to your business, HPE commits to resolve hardware problems within six hours when you purchase HPE 6-Hour Call-to-Repair Hardware Support. When you call the HPE Global Support Center - any time, 24x7x365 - a technician uses remote tools to isolate the problem. If it can't be resolved remotely, he or she dispatches a support professional to your site to ensure the repair is completed within 6 hours.


Specification Summary

Product Description
HPE 6-Hour Call-To-Repair Hardware Support - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
6 hours
Service Availability
24 hours a day / 7 days a week

Specifications

EAN / GTIN:
5051964202370
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
6 hours
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: 6 h (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 3 years - on-site - response time: 8 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote monitoring - 3 years

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