Electronic HP Care Pack Advanced Unit Exchange Har

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Electronic HP Care Pack Advanced Unit Exchange Hardware Support

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Electronic HP Care Pack Advanced Unit Exchange Hardware Support

Name: Electronic HP Care Pack Advanced Unit Exchange Hardware Support
Brand: HP
SKU: WCEUC296E
Price: 20.96 EUR
Availability: InStock

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Model: Electronic HP

Electronic HP Care Pack Advanced Unit Exchange Hardware Support - extended service agreement - 3 years - shipment

Remote problem diagnosis and support
Hardware exchange
Coverage window

FREE Delivery on orders over €250

SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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€20.96 Incl Vat

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

When you can't afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You'll get remote technical assistance to help you resolve problems. Then, if needed, we'll ship you a replacement unit within the next business day – along with a prepaid waybill to ship back your defective unit.

Features Summary

Remote problem diagnosis and support
HP will provide basic telephone technical assistance with installation, product configuration, setup and problem resolution. Prior to scheduling a unit exchange, HP may ask the customer to provide relevant information, start diagnostic tools and perform other supporting activities, at the request of HP.
Hardware exchange
If, in the judgment of HP, the problem cannot be resolved remotely, HP will replace the defective product or the customer-replaceable part with a same or more recent equivalent product or part. The customer's requested pick-up, collection and ship-to locations must be within the same country and must not require HP to pick-up or collect defective products or ship replacement products or parts through international customs.
Coverage window
The coverage window specifies the time during which the described services are delivered onsite or remotely. Service requests received outside this coverage window will be logged the next day for which the customer has a service coverage window.

Specification Summary

Product Description

Electronic HP Care Pack Advanced Unit Exchange Hardware Support - extended service agreement - 3 years - shipment

Type

Extended service agreement

Service Included

Replacement

Location

Shipment

Return Shipment

At manufacturer expense

Full Contract Period

3 years

Response Time

Next business day

Service Availability

Business hours

Class of Equipment

Other

Designed For

HP 2012 120, 2012 230, 2012 90, 280, 30XX, ElitePad Docking Station, G6, Portable Tablet Dock, Retail Expansion Dock, Thunderbolt Dock G4, Thunderbolt Dock G6, UltraSlim Docking Station, UltraSlim Docking Station 2013, Universal USB-C Multiport Hub, USB 3.0, USB-C Dock G5, USB-C/A Universal Dock G2

Specifications

EAN / GTIN:

0884420148791

General

Service Included

Replacement

Location

Shipment

Return Shipment

At manufacturer expense

Full Contract Period

3 years

Response Time

Next business day

Service Availability

Business hours

Class of Equipment

Other

Details

Service & Support

Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: business hours ¦ Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday ¦ Technical support - web knowledge base access - 3 years ¦ New releases update - 3 years

Compatibility Information

Designed For

HP 2012 120W Advanced Docking Station, 2012 230W Advanced Docking Station, 2012 230W Docking Station, 2012 90W Docking Station, 230W Docking Station, 280W Ultra Dock G6, 3001pr USB 3.0 Port Replicator, 3005pr USB 3.0 Port Replicator, 90W Docking Station, ElitePad Docking Station, G6, Portable Tablet Dock, Retail Expansion Dock, Thunderbolt Dock G4, Thunderbolt Dock G6, UltraSlim Docking Station, UltraSlim Docking Station 2013, Universal USB-C Multiport Hub, USB 3.0 Universal Port Replicator, USB-C Dock G5, USB-C/A Universal Dock G2