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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Parts and Remote Service offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We'll ship replacement parts the next business day to your specified location – before you even return the defective parts to HP.


Features Summary

  • Rapid response
    Ensure business continuity with next business day response time. This service is designed to minimize downtime, providing you with advance parts replacement to keep your printers and multifunctional office machines running smoothly.
  • Comprehensive support
    Gain peace of mind with comprehensive support that includes advance parts replacement and phone consulting. This extended service agreement covers your equipment Monday through Friday, 9 hours a day, ensuring help is on hand when you need it most.
  • Extended service agreement
    This extended service agreement is specifically tailored for printers and multifunctional office machines, offering a seamless support experience. With service availability 5 days a week, your business operations are protected against unexpected disruptions.

Specification Summary

Product Description
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Advance parts replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Printers and multifunctional office machines
Covered Configurations
Managed component only
Designed For
LaserJet Enterprise M507dn, M507dng, M507n, M507x

Specifications

General
Service Included
Advance parts replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Printers and multifunctional office machines
Covered Configurations
Managed component only
Details
Service & Support
Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year / Monday-Friday ¦ Technical support - remote monitoring - 1 year
Compatibility Information
Designed For
HP LaserJet Enterprise M507dn, M507dng, M507n, M507x

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