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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Onsite Hardware Support for Travelers, you can depend on convenient onsite response time in many countries around the world.


Features Summary

  • Remote problem diagnosis and support
    Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.
  • Next business day onsite response
    For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window . Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials.
  • Parts and materials
    HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements.
  • Coverage window
    Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested.

Specification Summary

Product Description
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
Business hours
Class of Equipment
Notebooks
Designed For
HP 470 G10; Elite Mobile Thin Client mt645 G7, mt645 G8; Mobile Thin Client mt22, mt32, mt46; Pro Mobile Thin Client mt440 G3; Pro x360; ProBook 430 G8, 440 G10, 440 G9, 4410s, 445 G10, 445 G9, 450 G10, 450 G9, 455 G10, 455 G9

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
Business hours
Class of Equipment
Notebooks
Details
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: business hours / Monday-Friday ¦ Technical support - phone consulting - 3 years - availability: business hours / Monday-Friday
Compatibility Information
Designed For
HP 470 G10 Notebook ¦ HP Elite Mobile Thin Client mt645 G7, mt645 G8 ¦ HP Mobile Thin Client mt22, mt32, mt46 ¦ HP Pro Mobile Thin Client mt440 G3 ¦ HP Pro x360 435 G10 Notebook ¦ HP ProBook 430 G8 Notebook, 440 G10 Notebook, 440 G9 Notebook, 4410s, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook

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