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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

This HP Service Plan extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support, remote diagnostic services, and hardware replacement during the extended coverage period.


Features Summary

  • Extended service agreement
    This HP Care Pack provides an extended service agreement, ensuring your hardware is covered beyond the standard warranty. It's a reliable safety net for maintaining operational efficiency and minimizing downtime.
  • Service availability
    With service available Monday through Friday, you can rest assured that support is on hand when you need it most. This consistent availability ensures that any issues can be addressed promptly, reducing any potential impact on your business operations.

Specification Summary

Product Description
Electronic HP Care Pack Standard Hardware Exchange - extended service agreement - 2 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
2 years
Response Time
4-7 business days
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Printers and multifunctional office machines
Designed For
Color Laser 150a, MFP 178nw, MFP 178nwg, MFP 179fnw, MFP 179fwg

Specifications

General
Service Included
Replacement
Location
Shipment
Full Contract Period
2 years
Response Time
4-7 business days
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Printers and multifunctional office machines
Details
Service & Support
Extended service agreement - replacement - 2 years - shipment - response time: 4-7 business days - availability: 9 hours a day / Monday-Friday
Compatibility Information
Designed For
HP Color Laser 150a, MFP 178nw, MFP 178nwg, MFP 179fnw, MFP 179fwg

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