Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment.
Choose Next Business Day Hardware Support when you need to: extend your hardware warranty coverage for key systems and devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance and uptime; increase the return on your HP and multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites.
Features Summary
- Comprehensive support
Experience peace of mind with the Electronic HP Care Pack, offering next business day hardware support tailored for travelers. This extended service agreement ensures your notebook is always in excellent condition, with on-site parts and labor included. - Priority access
Gain access to HP's technical support with Priority Access Plus. This feature provides you with immediate phone consulting services during business hours, ensuring your queries are addressed promptly and efficiently. - Secure data retention
With the unique Defective Media Retention service, you maintain control of your sensitive data. This service allows you to retain your hard drive in the event of a failure, providing you with the confidence that your data is secure.
Specification Summary
Product Description
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention and Priority Access Plus - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
3 years
Response Time
Next business day
Service Availability
Business hours
Class of Equipment
Notebooks
Designed For
Elite x2; x360; EliteBook 1030 G1 Notebook, 1040 G10 Notebook, 1040 G4 Notebook, 1040 G9 Notebook, 1050 G1 Notebook; EliteBook x360