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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it-so you can get back to work.


Specification Summary

Product Description
Electronic HP Care Pack Next Business Day Hardware Support - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Covered Components
CPU
Covered Configurations
3/3/3 warranty
Designed For
Elite x2 G4, G8; EliteBook x360 1030 G3 Notebook, 1030 G4 Notebook, 1040 G5 Notebook, 1040 G6 Notebook; ZBook 14u G5 Mobile Workstation, 15 G6 Mobile Workstation, 15u G6 Mobile Workstation, Studio G5 Mobile Workstation

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Covered Components
CPU
Covered Configurations
3/3/3 warranty
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 5 years
Compatibility Information
Designed For
HP Elite x2 G4, G8 ¦ HP EliteBook x360 1030 G3 Notebook, 1030 G4 Notebook, 1040 G5 Notebook, 1040 G6 Notebook ¦ HP ZBook 14u G5 Mobile Workstation, 15 G6 Mobile Workstation, 15u G6 Mobile Workstation, Studio G5 Mobile Workstation

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