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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

When your PC is experiencing a problem, you want it fixed. With HP Return to Depot with Defective Media Retention, you can get assistance to resolve most issues by phone or online chat. And for more serious problems, send your unit to an authorized repair center near you. Our expert technicians will diagnose and repair your device within 3-7 business days – so you can get back to business. Return to Depot is a cost-effective alternative to onsite service, and includes labor, parts, and materials. And when dealing with defective storage media, you maintain control of your sensitive data.


Features Summary

  • Security and control
    Your data will never leave your control, greatly reducing the risk that it will ever be compromised.
  • Compliance
    Defective media retention will allow you to meet the requirements of current data privacy regulations.
  • Risk mitigation
    Proper control and disposition of sensitive data can mitigate the risk of expensive regulatory or civil liability.
  • Convenience
    This service will simplify activities related to keeping your malfunctioning drive.
  • Cost effective
    Get years of support for less than the average price of a new drive.

Specification Summary

Product Description
Electronic HP Care Pack Return to Depot with Defective Media Retention - extended service agreement - 3 years
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
3 years
Repair Time
3-7 business days
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Designed For
EliteBook 640 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook; ProBook 630 G8 Notebook, 635 Aero G7 Notebook, 640 G4 Notebook, 640 G5 Notebook, 640 G8 Notebook, 650 G2 Notebook, 650 G4 Notebook, 650 G5 Notebook, 650 G8 Notebook

Specifications

General
Service Included
Parts and labour
Full Contract Period
3 years
Repair Time
3-7 business days
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Details
Service & Support
Limited warranty - parts and labour - 3 years - repair time: 3-7 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 3 years
Compatibility Information
Designed For
HP EliteBook 640 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook ¦ HP ProBook 630 G8 Notebook, 635 Aero G7 Notebook, 640 G4 Notebook, 640 G5 Notebook, 640 G8 Notebook, 650 G2 Notebook, 650 G4 Notebook, 650 G5 Notebook, 650 G8 Notebook

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