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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

The One Time Battery Replacement Service offers three convenient methods for replacing out-of-warranty batteries-Self-Replacement Service, Offsite Return Service, and Onsite Service. Under each option, one(1) replacement battery will be provided if the originally purchased battery drops below 50% charge capacity during normal use or if a cell failure has occurred before the 50% limit is reached.


Specification Summary

Product Description
Electronic HP Care Pack One Time Battery Replacement Service - extended service agreement - 4 years - pick-up and return
Type
Extended service agreement
Service Included
Replacement
Location
Pick-up and return
Full Contract Period
4 years
Repair Time
3-7 business days
Service Availability
Business hours
Class of Equipment
Notebooks
Covered Configurations
Battery only
Designed For
HP 240 G7, 240 G9, 24X G8, 25X G10, 25X G7, 25X G8, 25X G9, 470 G10; Elite c640 G3, c645 G2; Fortis 11 G9; Pro x360; ProBook 430 G5, 430 G6, 430 G7, 430 G8, 440 G5, 440 G6, 445r G6, 44X G10, 44X G7, 44X G8, 44X G9, 450 G5, 450 G6, 45X G10, 45X G7, 45X G8, 45X G9, 470 G5, Fortis 14 G10, Fortis 14 G9

Specifications

General
Service Included
Replacement
Location
Pick-up and return
Full Contract Period
4 years
Repair Time
3-7 business days
Service Availability
Business hours
Class of Equipment
Notebooks
Covered Configurations
Battery only
Details
Service & Support
Extended service agreement - replacement - 4 Years - pick-up and return - repair time: 3-7 business days - availability: business hours (8:00 AM - 5:00 PM) - 1 incident
Compatibility Information
Designed For
HP 240 G7 Notebook, 240 G8 Notebook, 240 G9 Notebook, 245 G8 Notebook, 250 G10 Notebook, 250 G7 Notebook, 250 G8 Notebook, 250 G9 Notebook, 255 G10 Notebook, 255 G7 Notebook, 255 G8 Notebook, 255 G9 Notebook, 340S G7 Notebook, 470 G10 Notebook, 470 G7 Notebook, 470 G8 Notebook, 470 G9 Notebook ¦ HP Chromebook 11 G9 Education Edition, 14 G7 ¦ HP Chromebook Enterprise x360 14E G1 ¦ HP Chromebook x360 11 G1 Education Edition, 11 G3 Education Edition, 11 G4 Education Edition, 14 G1 ¦ HP Elite c640 G3 Chromebook, c640 G3 Chromebook Enterprise, c645 G2 Chromebook, c645 G2 Chromebook Enterprise ¦ HP Fortis 11 G9 Q Chromebook, 14 G10 Chromebook, 14 G10 Chromebook Enterprise ¦ HP Mobile Thin Client mt22, mt46 ¦ HP Pro c640 G2 Chromebook Enterprise ¦ HP Pro x360 435 G9 Notebook, Fortis 11 G10 Notebook, Fortis G11 Notebook ¦ HP ProBook 430 G5 Notebook, 430 G6 Notebook, 430 G7 Notebook, 430 G8 Notebook, 440 G10 Notebook, 440 G5 Notebook, 440 G6 Notebook, 440 G7 Notebook, 440 G8 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G7 Notebook, 445 G8 Notebook, 445 G9 Notebook, 445r G6 Notebook, 450 G10 Notebook, 450 G5 Notebook, 450 G6 Notebook, 450 G7 Notebook, 450 G8 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G7 Notebook, 455 G8 Notebook, 455 G9 Notebook, 470 G5 Notebook, Fortis 14 G10 Notebook, Fortis 14 G9 Notebook ¦ HP ProBook x360 435 G7 Notebook, 435 G8 Notebook, 440 G1 Notebook

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