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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it-so you can get back to work.


Specification Summary

Product Description
Electronic HP Care Pack Next Business Day Hardware Support - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Designed For
Chromebook 11 G9 Education Edition, 11A G8 Education Edition, 14 G7, 14A G5; Chromebook Enterprise 14 G7; Chromebook x360 11 G1 Education Edition, 11 G3 Education Edition, 11 G4 Education Edition; Stream Pro Laptop 11 G5

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
Compatibility Information
Designed For
HP Chromebook 11 G9 Education Edition, 11A G8 Education Edition, 14 G7, 14A G5 ¦ HP Chromebook Enterprise 14 G7 ¦ HP Chromebook x360 11 G1 Education Edition, 11 G3 Education Edition, 11 G4 Education Edition ¦ HP Stream Pro Laptop 11 G5

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