Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.HP Priority Access Plus Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.
Features Summary
- Support where and when you need it
Plus #1: An assigned customer support expert to manage your service requirements. - The power of insight
Plus #2: Executive-level quarterly reporting on product quality and service status, to help keep business up and running. - Take things up a level
Plus #3: A dedicated escalation path that's customized to the needs of your organization.
Specification Summary
Product Description
Electronic HP Care Pack Priority Access Plus Service - technical support - 1 year
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
Next available agent
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops