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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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€125.96 Incl Vat




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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.


Features Summary

  • Coverage
    This service agreement covers both parts and labor, providing businesses with the support needed to maintain their hardware effectively.
  • Timely Response
    With a next business day response time, companies can minimize downtime and ensure their operations remain uninterrupted.
  • Flexible Availability
    Service is available 9 hours a day, Monday to Friday, allowing businesses to receive support during regular operating hours.
  • Remote Support Options
    The service includes remote diagnosis and firmware updates, allowing routine maintenance to be performed efficiently without the need for an on-site visit.
  • Defective Media Retention
    This feature enables businesses to keep defective media, which enhances data security and compliance with data retention policies.

Specification Summary

Product Description
Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops
Covered Configurations
Workstation
Designed For
Workstation Z4 G5

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops
Covered Configurations
Workstation
Details
Service & Support
Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - remote firmware update - 1 year ¦ Defective media retention - 1 year
Compatibility Information
Designed For
HP Workstation Z4 G5

Essential Bundles

Options


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