Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.
The Electronic HPE Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. HPE Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
In addition to defective media retention, Comprehensive Defective Material Retention service feature option allows the customer to retain additional components that have been designated by HPE as having data retentive capabilities, such as memory modules. All eligible data retentive components on a covered system must participate in the Comprehensive Defective Material Retention.
Specification Summary
Product Description
HPE 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
1 year
Service Availability
24 hours a day / 7 days a week