Service Included
Parts and labour
Full Contract Period
1 year
Class of Equipment
Video conferencing devices
Covered Configurations
Video conferencing camera
Service & Support
Extended service agreement - parts and labour - 1 year - on-site - Field Replaceable Units ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Compatibility Information
Designed For
HP Poly Studio V52, V52 No Radio, V52 No Radio or Power Cord