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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with offsite support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.


Specification Summary

Product Description
Electronic HP Care Pack Offsite Support - extended service agreement - 3 years - pick-up and return
Type
Extended service agreement
Service Included
Parts and labour
Location
Pick-up and return
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Designed For
HP 470 G10 Notebook; Elite Mobile Thin Client mt645 G7; ProBook 440 G10 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook, 460 G11 Notebook

Specifications

General
Service Included
Parts and labour
Location
Pick-up and return
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Details
Service & Support
Extended service agreement - parts and labour - 3 years - pick-up and return - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years
Compatibility Information
Designed For
HP 470 G10 Notebook ¦ HP Elite Mobile Thin Client mt645 G7 ¦ HP ProBook 440 G10 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook, 460 G11 Notebook

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