Electronic HP Care Pack Onsite Support w/Predictiv

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Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/Peripherals

Name: Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/Peripherals
Brand: HP
SKU: WCEU86CJE
Price: 316.22 EUR
Availability: InStock

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Model: Electronic HP

Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/Peripherals - extended service agreement - 3 years - on-site

Comprehensive support package
Responsive service availability
On-site assistance
Inclusive service offerings
Accessible knowledge resources

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€316.22 Incl Vat

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation.

Features Summary

Comprehensive support package
The Electronic HP Care Pack includes essential services designed to cover various aspects of support, ensuring that your equipment remains operational and efficient.
Responsive service availability
With a response time of next business day, issues are addressed quickly to minimize downtime and maintain productivity.
On-site assistance
On-site service ensures that support is delivered directly where it is needed, providing convenience and efficiency in resolving issues.
Inclusive service offerings
This service agreement covers both parts and labor, as well as remote diagnosis and defective media retention, offering a comprehensive solution for users.
Accessible knowledge resources
Access to a web knowledge base empowers users with additional resources and information, aiding in self-resolution of common issues.

Specification Summary

Product Description

Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/Peripherals - extended service agreement - 3 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Notebooks

Designed For

ZBook Power G11, Studio G11; ZBook 8; ZBook Firefly 14 G11, 16 G11; ZBook Fury 16 G11, 16 G1i, G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i, G2i

Specifications

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Notebooks

Details

Service & Support

Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Defective media retention - 3 years ¦ Telemetry - 3 years

Compatibility Information

Designed For

HP ZBook Power G11 A Mobile Workstation, Power G11 Mobile Workstation, Studio G11 Mobile Workstation ¦ HP ZBook 8 16 G1i Notebook AI, G1ah Mobile Workstation, G1ak Mobile Workstation, G1as Mobile Workstation, G1i Mobile Workstation, G2i Mobile Workstation ¦ HP ZBook Firefly 14 G11 A Mobile Workstation, 14 G11 Mobile Workstation, 16 G11 Mobile Workstation ¦ HP ZBook Fury 16 G11 Mobile Workstation, 16 G1i Mobile Workstation, G1i Mobile Workstation ¦ HP ZBook Power 16 G11 A Mobile Workstation, 16 G11 Mobile Workstation ¦ HP ZBook Ultra G1a Mobile Workstation ¦ HP ZBook X G1i Mobile Workstation, G2i Mobile Workstation