Electronic HP Care Pack Onsite Support w/Predictiv

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Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/TRV

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Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/TRV

Name: Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/TRV
Brand: HP
SKU: WCEU86A0E
Price: 199.75 EUR
Availability: InStock

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Model: Electronic HP

Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/TRV - extended service agreement - 5 years - on-site

Convenient on-site support
Comprehensive service agreement
Timely response assurance
Robust knowledge base access
Remote diagnosis capabilities

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.

Features Summary

Convenient on-site support
Users receive assistance directly at their location, ensuring that any issues with notebooks can be resolved quickly and efficiently without the need for travel.
Comprehensive service agreement
The extended service agreement covers all necessary parts and labor, allowing users to have confidence in receiving complete support for their devices.
Timely response assurance
With a next-business-day response time, users can expect prompt attention to their equipment needs, minimizing downtime and maintaining productivity.
Robust knowledge base access
The service includes access to a web knowledge base, providing important information and resources that can help users troubleshoot and understand their equipment better.
Remote diagnosis capabilities
With remote diagnosis, issues can be identified and addressed promptly, allowing technicians to assess problems without needing to be on-site immediately.

Specification Summary

Product Description

Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/TRV - extended service agreement - 5 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

5 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Notebooks

Designed For

ProBook 440 G10 Notebook, 440 G11 Notebook, 445 G11 Notebook, 460 G11 Notebook, 465 G11 Notebook; ProBook 4

Specifications

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

5 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Notebooks

Details

Service & Support

Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Defective media retention - 5 years ¦ Telemetry - 5 years

Compatibility Information

Designed For

HP ProBook 440 G10 Notebook, 440 G11 Notebook, 445 G11 Notebook, 460 G11 Notebook, 465 G11 Notebook ¦ HP ProBook 4 16 G1i Notebook AI, G1a Notebook AI, G1ah Notebook, G1ah Notebook AI, G1i Notebook AI, G1iR Notebook, G1iR Notebook AI, G1q Notebook Next Gen AI, G2a Notebook AI, G2a Notebook Next Gen AI, G2ah Notebook AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI