Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.
Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with offsite support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.
Specification Summary
Product Description
Electronic HP Care Pack Offsite Support - extended service agreement - 3 years - pick-up and return
Type
Extended service agreement
Service Included
Parts and labour
Location
Pick-up and return
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Covered Configurations
Mobile workstation