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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center.


Specification Summary

Product Description
Electronic HP Care Pack Return to Depot - extended service agreement - 2 years
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
2 years
Repair Time
3-7 business days
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Tablets

Specifications

General
Service Included
Parts and labour
Full Contract Period
2 years
Repair Time
3-7 business days
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Tablets
Details
Service & Support
Extended service agreement - parts and labour - 2 years - carry-in - repair time: 3-7 business days - availability: 9 hours a day / Monday-Friday ¦ Extended service agreement - parts and labour - 2 years - shipment - repair time: 3-7 business days - availability: 9 hours a day / Monday-Friday

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