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Overview

HP Poly+ - Technical support - for Poly PrivateConnect Powered by Pexip - Video Capacity - Term Subscription - 1 concurrent call - phone consulting - 3 years - 24x7 - response time: 30 min

Specification Summary

Product Description
Poly+ - technical support - for Poly PrivateConnect Powered by Pexip - Video Capacity - 3 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
3 years
Response Time
30 min
Service Availability
24 hours a day / 7 days a week
Software Title
Poly PrivateConnect Powered by Pexip - Video Capacity
Licence Type
Term Subscription
Licence Qty
1 concurrent call

Specifications

General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
3 years
Response Time
30 min
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Poly PrivateConnect Powered by Pexip - Video Capacity
Installation Type
Locally installed
Licence Type
Term Subscription
Licence Qty
1 concurrent call
Details
Service & Support
Phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ E-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years

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