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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Order within 21Hrs 38Mins for: Delivery (9 Jun or 10 Jun)

€243.38 Incl Vat




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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.


Features Summary

  • Comprehensive service agreement
    This extended service agreement encompasses both parts and labor, ensuring that users receive necessary support without worrying about unexpected costs.
  • Prompt response
    The commitment to next business day response time facilitates quick resolutions to service issues, keeping your notebook operational.
  • Efficient remote diagnosis
    The integration of remote diagnosis streamlines troubleshooting processes, allowing technical support to swiftly identify problems without delays.
  • Convenient on-site support
    With the provision for on-site service, users benefit from having support technicians come directly to the location, minimizing disruptions.
  • Accessible service hours
    Service availability is structured for 9 hours a day, Monday through Friday, which aligns with standard business operations, making it easy to access support when needed.

Specification Summary

Product Description
Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/TRV - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Designed For
Fortis 11 G10 Chromebook, 14 G11 Chromebook; Fortis x360 11 G5 Chromebook

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - remote firmware update - 5 years
Compatibility Information
Designed For
HP Fortis 11 G10 Chromebook, 14 G11 Chromebook ¦ HP Fortis x360 11 G5 Chromebook

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