Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
Features Summary
- Comprehensive service agreement
This extended service agreement encompasses both parts and labor, ensuring that users receive necessary support without worrying about unexpected costs. - Prompt response
The commitment to next business day response time facilitates quick resolutions to service issues, keeping your notebook operational. - Efficient remote diagnosis
The integration of remote diagnosis streamlines troubleshooting processes, allowing technical support to swiftly identify problems without delays. - Convenient on-site support
With the provision for on-site service, users benefit from having support technicians come directly to the location, minimizing disruptions. - Accessible service hours
Service availability is structured for 9 hours a day, Monday through Friday, which aligns with standard business operations, making it easy to access support when needed.
Specification Summary
Product Description
Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/TRV - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week