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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.


Features Summary

  • On-site support
    Experience the convenience of on-site service with the Electronic HP Care Pack. This extended service agreement ensures that support for your notebook is just where you need it - at your own location. With parts and labor included, you can have peace of mind knowing that help is available right where you use your device.
  • Rapid response
    Benefit from a next business day response time. When issues arise, time is crucial. This service ensures that support will be on-site by the next business day, minimizing downtime and getting you back on track swiftly.
  • Comprehensive coverage
    Enjoy peace of mind with comprehensive support Monday through Friday, 8:00 AM to 5:00 PM. This coverage includes everything from parts and labor for hardware support to phone consulting and remote diagnosis for technical issues, ensuring your notebook remains in working condition.

Specification Summary

Product Description
Electronic HP Care Pack Onsite Care Hardware Support - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Designed For
Chromebook G1m; Fortis 11 G10, 11 G1i, 11 G1m, 14 G11, 14 G1i, Flip 11 G1, Flip 11 G1i, Flip 11 G1m, Flip 11 G1mi, Flip G1i, Flip G1m, G1i, G1m; Fortis x360

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Details
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 4 Years - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 4 Years - availability: 9 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - 4 Years
Compatibility Information
Designed For
HP Chromebook G1m ¦ HP Fortis 11 G10 Chromebook, 11 G10 Chromebook Enterprise, 11 G1i Chromebook, 11 G1i Chromebook Enterprise, 11 G1m Chromebook, 14 G11 Chromebook, 14 G11 Chromebook Enterprise, 14 G1i Chromebook, 14 G1i Chromebook Enterprise, Flip 11 G1 I Chromebook, Flip 11 G1i Chromebook Enterprise, Flip 11 G1i Notebook, Flip 11 G1m Chromebook, Flip 11 G1mi Chromebook, Flip G1i Chromebook, Flip G1m Chromebook, G1i Chromebook, G1m Chromebook ¦ HP Fortis x360 11 G5 Chromebook, 11 G5 Chromebook Enterprise

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