Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.When hardware issues come up, the sooner you can get running again, the better. Our HP Onsite Solution Support is specially designed for your HP Point of Service products, and includes support coverage for up to 6 attached peripherals, to vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.
Features Summary
- Efficient service response
Experience minimal disruption with next business day response times, ensuring support whenever an issue arises. - Comprehensive service coverage
Enjoy support that includes both parts and labor, enhancing the value of your support agreement. - On-site assistance
Receive on-site service to address issues directly at your location, facilitating quick problem resolution. - Remote diagnosis convenience
Leverage remote diagnosis as a convenient feature to troubleshoot and resolve problems efficiently without the need for an onsite visit. - Flexible support hours
Access dedicated support available 9 hours a day, 5 days a week, providing flexibility when addressing your service needs.
Specification Summary
Product Description
Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
POS equipment
Designed For
Engage Flex Pro G2 Retail System; Engage One Pro