Electronic HP Care Pack Priority Access Plus Servi

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Electronic HP Care Pack Priority Access Plus Service

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Electronic HP Care Pack Priority Access Plus Service

Name: Electronic HP Care Pack Priority Access Plus Service
Brand: HP
SKU: ECE8426705
Price: 109.75 EUR
Availability: InStock

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Model: Electronic HP

Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting (for desktops) - 2 years - 9x5 - response time: next available agent - for Elite c645 G2, EliteBook 650 G10, ZBook Firefly 16 G9, ZBook Fury 15 G8, 16 G9, 17 G8

Rapid response
Extended support hours
Comprehensive technical support

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.

Features Summary

Rapid response
With a commitment to providing the next available agent, the Priority Access Plus Service ensures that support is always just a call away. This rapid response capability minimizes downtime and keeps your desktops running smoothly.
Extended support hours
Offering service availability 9 hours a day, Monday through Friday, this plan caters to the needs of busy professionals. Whether it's technical support, phone consulting, or remote diagnosis, help is available when you most need it.
Comprehensive technical support
From phone consulting to remote diagnosis, the Electronic HP Care Pack offers a wide range of technical support services. This ensures that any issues with your desktops can be addressed promptly and efficiently, keeping your operations seamless.

Specification Summary

Product Description

Electronic HP Care Pack Priority Access Plus Service - technical support - 2 years

Type

Technical support

Service Included

Phone consulting

Full Contract Period

2 years

Response Time

Next available agent

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Desktops

Designed For

HP 255 G8, 470 G9; Elite c640 G3, c645 G2; Elite x360; EliteBook 640 G9, 650 G10, 650 G9, 840, 860 G9; EliteBook x360; Pro 400 G9; ProBook 44X G8, 44X G9, 450 G8, 450 G9, 650 G8; ZBook Power G8, Studio G8, Studio G9; ZBook Firefly 14 G8, 15 G8, 16 G9; ZBook Fury 15 G8, 16 G9, 17 G8

Specifications

General

Service Included

Phone consulting

Full Contract Period

2 years

Response Time

Next available agent

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Desktops

Details

Service & Support

Technical support - phone consulting - 2 years - response time: next available agent - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - remote diagnosis - 2 years

Compatibility Information

Designed For

HP 255 G8 Notebook, 290 G3, 470 G9 Notebook ¦ HP Elite c640 G3 Chromebook, c645 G2 Chromebook ¦ HP Elite x2 G8 ¦ HP Elite x360 1040 G9 Notebook, 830 G9 Notebook ¦ HP EliteBook 640 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook, 840 Aero G8 Notebook, 860 G9 Notebook ¦ HP EliteBook x360 1030 G8 Notebook, 830 G8 Notebook ¦ HP Mobile Thin Client mt46 ¦ HP Pro 400 G9 ¦ HP ProBook 440 G8 Notebook, 440 G9 Notebook, 445 G8 Notebook, 445 G9 Notebook, 450 G8 Notebook, 450 G9 Notebook, 650 G8 Notebook ¦ HP ProDesk 400 G7 ¦ HP ProOne 400 G6, 440 G6 ¦ HP Workstation Z2 G9 ¦ HP ZBook Power G8 Mobile Workstation, Studio G8 Mobile Workstation, Studio G9 Mobile Workstation ¦ HP ZBook Firefly 14 G8 Mobile Workstation, 15 G8 Mobile Workstation, 16 G9 Mobile Workstation ¦ HP ZBook Fury 15 G8 Mobile Workstation, 16 G9 Mobile Workstation, 17 G8 Mobile Workstation