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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.


Specification Summary

Product Description
Electronic HP Care Pack 3 Business Day Onsite Hardware Support - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
3 business days
Service Availability
9 hours a day / 5 days a week
Covered Configurations
Medium desktop
Designed For
Victus 15L by HP; HP 22, 24, 27; Pavilion 24, 27, TP01

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
3 business days
Service Availability
9 hours a day / 5 days a week
Covered Configurations
Medium desktop
Details
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: 3 business days - availability: 9 hours a day / Monday-Friday ¦ Technical support - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Victus 15L by HP TG02-0011na, TG02-0019na, TG02-0035na, TG02-0040na, TG02-1009na, TG02-2001na, TG02-2002na ¦ HP 22-dd2006na, 22-dd2010na, 22-dd2022na, 24-cb0025na, 24-cb0025ny, 24-cb0027na, 24-cb0031ny, 24-cb0032ns, 24-cb1000i, 24-cb1000nk, 24-cb1002na, 24-cb1002nk, 24-cb1006na, 24-cb1007na, 24-cb1008na, 24-cb1037na, 24-cb1039na, 24-cb1042na, 24-cb1068ny, 24-cr0037na, 24-df1022na, 24-df1028na, 24-df1030na, 27-cb0017na, 27-cb1003na, 27-cr0031na, 27-cr0032na, 27-cr1003na ¦ HP Pavilion 24-k0014ny, 24-k0040ny, 24-k0092ny, 24-k0099ny, 27-d0004ny, 27-d0012ny, TP01-1013ny

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