Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
Features Summary
- Efficient support
Experience peace of mind with the Electronic HP Care Pack, offering next business day on-site response. This ensures minimal downtime, getting your operations back up and running swiftly. - Comprehensive coverage
From parts and labor to remote diagnosis, enjoy a broad spectrum of support services. The inclusion of remote firmware updates and web knowledge base access further enhances your support experience, ensuring your equipment remains in optimal condition. - Extended service
The extended service agreement of the Active Care Next Business Day Solution Support provides long-term assurance. With service availability from Monday to Friday, 9 hours a day, your business is covered for any unexpected issues.
Specification Summary
Product Description
Electronic HP Care Pack Active Care Next Business Day Solution Support - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops
Covered Configurations
Workstation
Designed For
Workstation Z2 G1a, Z2 G1i, Z2 G5, Z2 G8, Z2 G9, Z2 Mini G5, Z4 G4, Z4 G5; ZCentral 4R