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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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€149.75 Incl Vat
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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.


Features Summary

  • Reliable support
    This service agreement provides quick and dependable support for hardware issues, ensuring businesses can maintain continuous operations.
  • Comprehensive coverage
    Including both parts and labor, this service minimizes unexpected costs associated with hardware maintenance.
  • Flexible availability
    Available for 9 hours a day, 5 days a week, ensuring assistance is accessible during standard business hours.
  • Efficient response time
    Next business day response time helps to quickly resolve issues, reducing downtime for critical business operations.
  • Retention of defective media
    Defective media retention allows businesses to keep damaged media, supporting data recovery efforts and enhancing operational continuity.

Specification Summary

Product Description
Electronic HP Care Pack Active Care Next Business Day Hardware support with Defective Media Retention - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops
Covered Configurations
Thin client
Designed For
Engage Go 10 Mobile System, Go Mobile System, Go Mobile System Bundle; Engage Go Fixed Mount, Tilt Mount; Engage One 145

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops
Covered Configurations
Thin client
Details
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Defective media retention - 3 years
Compatibility Information
Designed For
HP Engage Go 10 Mobile System, Go Mobile System, Go Mobile System Bundle ¦ HP Engage Go Fixed Mount, Tilt Mount ¦ HP Engage One 145

Essential Bundles

Options


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