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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

The Ricoh Assurance Program Bronze for Departmental Product Segment offers a robust support and service solution tailored for scanners. Designed to minimize operational disruptions, this program features an 8-hour on-site repair and response time, ensuring that any issues are addressed promptly and efficiently. With parts and labor included, organizations can avoid unexpected expenses, making budgeting for service and maintenance more predictable. Additionally, the program offers comprehensive technical support through both phone and web, providing easy access to Ricoh's expertise. This combination of quick, on-site service and extensive support makes the Ricoh Assurance Program an essential investment for maintaining optimal scanner performance.


Features Summary

  • Efficient on-site service
    With an impressive 8-hour repair time and response time, the Ricoh Assurance Program ensures minimal downtime for your departmental scanners, keeping your operations smooth and efficient.
  • Comprehensive support
    This program covers all bases with parts and labor included, alongside invaluable phone and web technical support, ensuring you have access to expert assistance whenever needed.

Specification Summary

Product Description
Ricoh Assurance Program Bronze for Departmental Product Segment - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
8 hours
Repair Time
8 hours
Pricing Type
Upgrade, must be purchased within 30 days of the product purchase

Specifications

EAN / GTIN:
5032140201387
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
8 hours
Repair Time
8 hours
Pricing Type
Upgrade, must be purchased within 30 days of the product purchase
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 8 h - repair time: 8 hours ¦ Technical support - phone consulting - 5 years ¦ Technical support - web support - 5 years

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