Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
Features Summary
- Reliable support
This service agreement provides quick and dependable support for hardware issues, ensuring businesses can maintain continuous operations. - Comprehensive coverage
Including both parts and labor, this service minimizes unexpected costs associated with hardware maintenance. - Flexible availability
Available for 9 hours a day, 5 days a week, ensuring assistance is accessible during standard business hours. - Efficient response time
Next business day response time helps to quickly resolve issues, reducing downtime for critical business operations. - Retention of defective media
Defective media retention allows businesses to keep damaged media, supporting data recovery efforts and enhancing operational continuity.
Specification Summary
Product Description
Electronic HP Care Pack Active Care Next Business Day Hardware support with Defective Media Retention - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Designed For
Elite x360 1040 G10 Notebook, 1040 G9 Notebook; EliteBook 1040 G10 Notebook, 1040 G9 Notebook; EliteBook x360 1030 G8 Notebook, 1040 G8 Notebook