Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
Features Summary
- Comprehensive support
Experience peace of mind with the Electronic HP Care Pack, offering next business day on-site response for parts and labor. This extended service agreement ensures your system is up and running without significant downtime, making it ideal for critical work environments. - Enhanced security
With the Defective Media Retention service, maintain control over your sensitive data. This feature allows you to keep your defective storage components, ensuring your data's confidentiality and security during the repair process. - Remote assistance
Benefit from remote diagnosis and firmware updates, minimizing the need for on-site visits. Access to HP's web knowledge base further empowers you to troubleshoot issues swiftly, ensuring your operations remain uninterrupted.
Specification Summary
Product Description
Electronic HP Care Pack Active Care Next Business Day Solution Support with Defective Media Retention - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Designed For
Elite x360 1040 G10 Notebook, 1040 G9 Notebook; EliteBook 1040 G10 Notebook, 1040 G9 Notebook; EliteBook x360 1030 G8 Notebook, 1040 G8 Notebook