HPE Foundation Care Call-To-Repair Service

Name: HPE Foundation Care Call-To-Repair Service
Brand: HPE
SKU: WCEU2MR3E
Price: 1049.76 EUR
Availability: InStock

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Model: HPE Foundation

Foundation Care Call-To-Repair Service - extended service agreement - 3 years - on-site

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€1049.76 Incl Vat

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Specification Summary

Product Description

HPE Foundation Care Call-To-Repair Service - extended service agreement - 3 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Repair Time

6 hours

Service Availability

24 hours a day / 7 days a week

Designed For

P/N: AP838BR#ABH, AP841BR#ABH, AP845BR#ABH, AW593AR#ABH, AW593BR#ABH, AW594BR#ABH, AW596BR#ABH, BK830AR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7V87AMR, E7V89AMR, E7W02AR#ABH, E7W37AR, E7W38AR, QR518AR, QR519BR, QR520BR, QR521BR, QR524BR, QR525BR, QR527BR, QR528BR, QR529BR, QR531BR, QR532AR

Specifications

EAN / GTIN:

4058154372968

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Repair Time

6 hours

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - parts and labour - 3 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 3 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years

Compatibility Information

Designed For

P/N: AP838B#ABB, AP838BR#ABH, AP839B#ABB, AP841BR#ABH, AP845BR#ABH, AW593AR#ABH, AW593BR#ABH, AW594BR#ABH, AW596B#ABB, AW596BR#ABH, BK830AR#ABH, BK830B#ABB, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7V87AMR, E7V89AMR, E7W02AR#ABH, E7W37AR, E7W38AR, QR518AR, QR519BR, QR520BR, QR521BR, QR524BR, QR525BR, QR527BR, QR528BR, QR529BR, QR531BR, QR532AR