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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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€1395.37 Incl Vat




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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE 3 year 24 hours, days 1-7 8/8 and 8/24 SAN Switch Foundation Care Service


Features Summary

  • Responsive service availability
    The service is available on-site, ensuring that technical support can be provided immediately when needed. This availability allows for quick intervention in critical situations.
  • Comprehensive coverage
    The service includes essential components such as parts and labor, allowing customers to receive support without worrying about additional costs associated with repairs and parts replacement.
  • Efficient issue resolution
    With a response time of 4 hours, this service is structured to minimize downtime and ensure operations can resume as swiftly as possible after an incident.
  • Enhanced support resources
    Customers have access to phone consulting and a web knowledge base, providing a variety of resources to assist with troubleshooting and system maintenance.
  • Proactive system updates
    The service includes updates for new releases, ensuring that systems are kept up to date and perform optimally at all times.

Specification Summary

Product Description
HPE Foundation Care 24x7 Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years

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