Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.
Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data.
Specification Summary
Product Description
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - extended service agreement - 5 years - pick-up and return
Type
Extended service agreement
Service Included
Parts and labour
Location
Pick-up and return
Full Contract Period
5 years
Repair Time
3-7 business days
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Covered Configurations
Excluding external monitor