Electronic HP Care Pack Active Care Next Business

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Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention

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Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention

Name: Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention
Brand: HP
SKU: WCEU22XWE
Price: 199.75 EUR
Availability: InStock

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Model: Electronic HP

Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - extended service agreement - 5 years - on-site

Fix on failure
Fix on request

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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

For hardware incidents that cannot be resolved remotely, an authorized representative will arrive onsite the next business day to provide onsite technical support on HP Active Care hardware products to return them to operating condition. HP may elect to replace certain products in lieu of repairing them. Replacement products will be new or functionally equivalent to new. Replaced products become the property of HP. After they arrive, representatives will deliver service onsite or remotely, at their discretion, until the products are repaired. Work may be suspended temporarily if parts or additional resources are required, but it will resume when they become available.

This service also provides mobile computer users with a hardware support solution for their new HP portable product. Next Business Day Hardware Support for Travelers is available for select HP branded products and includes, as locally available, a next-business-day onsite response time (with local-language remote problem diagnosis in participating countries) in support of hardware problem resolution. Support is provided during the standard business hours and days of the local country/geographic location.

Specification Summary

Product Description

Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - extended service agreement - 5 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

5 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Notebooks

Covered Configurations

1/1/x warranty

Designed For

HP 470 G10, 470 G7, 470 G8, 470 G9; Pro x360; ProBook 430 G5, 430 G6, 430 G7, 430 G8, 440 G5, 445r G6, 44X G10, 44X G6, 44X G7, 44X G8, 44X G9, 450 G5, 455r G6, 45X G10, 45X G6, 45X G7, 45X G8, 45X G9, 470 G10, 470 G5; ProBook x360

Specifications

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

5 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Notebooks

Covered Configurations

1/1/x warranty

Details

Service & Support

Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Defective media retention - 5 years

Compatibility Information

Designed For

HP 470 G10 Notebook, 470 G7 Notebook, 470 G8 Notebook, 470 G9 Notebook ¦ HP Pro x360 435 G10 Notebook, 435 G9 Notebook ¦ HP ProBook 430 G5 Notebook, 430 G6 Notebook, 430 G7 Notebook, 430 G8 Notebook, 440 G10 Notebook, 440 G5 Notebook, 440 G6 Notebook, 440 G7 Notebook, 440 G8 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G6 Notebook, 445 G7 Notebook, 445 G8 Notebook, 445 G9 Notebook, 445r G6 Notebook, 450 G10 Notebook, 450 G5 Notebook, 450 G6 Notebook, 450 G7 Notebook, 450 G8 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G6 Notebook, 455 G7 Notebook, 455 G8 Notebook, 455 G9 Notebook, 455r G6 Notebook, 470 G10 Notebook, 470 G5 Notebook ¦ HP ProBook x360 435 G7 Notebook, 435 G8 Notebook, 440 G1 Notebook