Electronic HP Care Pack Active Care Next Business

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Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention

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Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention

Name: Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention
Brand: HP
SKU: WCEU22XHE
Price: 144.71 EUR
Availability: InStock

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Model: Electronic HP

Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - extended service agreement - 3 years - on-site

Fix on failure
Fix on request

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SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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€144.71 Incl Vat

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

For hardware incidents that cannot be resolved remotely, an authorized representative will arrive onsite the next business day to provide onsite technical support on HP Active Care hardware products to return them to operating condition. HP may elect to replace certain products in lieu of repairing them. Replacement products will be new or functionally equivalent to new. Replaced products become the property of HP. After they arrive, representatives will deliver service onsite or remotely, at their discretion, until the products are repaired. Work may be suspended temporarily if parts or additional resources are required, but it will resume when they become available.

This service also provides mobile computer users with a hardware support solution for their new HP portable product. Next Business Day Hardware Support for Travelers is available for select HP branded products and includes, as locally available, a next-business-day onsite response time (with local-language remote problem diagnosis in participating countries) in support of hardware problem resolution. Support is provided during the standard business hours and days of the local country/geographic location.

Specification Summary

Product Description

Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - extended service agreement - 3 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Notebooks

Covered Configurations

3/3/x warranty

Designed For

Elite x360; EliteBook 650 G9, 735 G5, 735 G6, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 83X G10, 83X G7, 83X G8, 83X G9, 840, 840 G5, 840 G6, 84X G10, 84X G7, 84X G8, 84X G9, 850 G5, 850 G6, 85X G7, 85X G8, 86X G10, 86X G9; EliteBook x360

Specifications

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Class of Equipment

Notebooks

Covered Configurations

3/3/x warranty

Details

Service & Support

Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Defective media retention - 3 years

Compatibility Information

Designed For

HP Elite x360 830 G10 Notebook, 830 G9 Notebook ¦ HP EliteBook 650 G9 Notebook, 735 G5 Notebook, 735 G6 Notebook, 745 G5 Notebook, 745 G6 Notebook, 755 G5 Notebook, 830 G10 Notebook, 830 G5 Notebook, 830 G6 Notebook, 830 G7 Notebook, 830 G8 Notebook, 830 G9 Notebook, 835 G10 Notebook, 835 G7 Notebook, 835 G8 Notebook, 835 G9 Notebook, 840 Aero G8 Notebook, 840 G10 Notebook, 840 G5 Notebook, 840 G6 Notebook, 840 G7 Notebook, 840 G8 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G7 Notebook, 845 G8 Notebook, 845 G9 Notebook, 850 G5 Notebook, 850 G6 Notebook, 850 G7 Notebook, 850 G8 Notebook, 855 G7 Notebook, 855 G8 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G10 Notebook, 865 G9 Notebook ¦ HP EliteBook x360 830 G10 Notebook, 830 G6 Notebook, 830 G7 Notebook, 830 G8 Notebook