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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.


Features Summary

  • Reliable on-site support
    The service provides on-site support to address any issues at your location, ensuring minimal downtime for your devices.
  • Next business day response
    With a next business day response time, concerns are promptly addressed, helping maintain productivity and efficiency.
  • Comprehensive service coverage
    This service covers both parts and labor, allowing for worry-free repairs without unexpected expenses.
  • Versatile support options
    Phone consulting and remote diagnosis are included, giving customers various avenues to resolve issues quickly and effectively.
  • Extensive knowledge resources
    Access to a web knowledge base helps users find solutions and improves their understanding of product functionalities.

Specification Summary

Product Description
Electronic HP Care Pack Next Business Day Active Care Service - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Designed For
HP 200 G2a, 200 G2i, 200 G2Ri, 240 G10, 240 G7, 240 G8, 240 G9, 240R G10, 240R G9, 245 G10, 245 G8, 245 G9, 250 G10, 250 G7, 250 G8, 250 G9, 250R G10, 250R G9, 250RT G9, 255 G10, 255 G7, 255 G8, 255 G9, 255R G10, 340S G7

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Notebooks
Details
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
HP 200 G2a Notebook, 200 G2i Notebook, 200 G2Ri Notebook, 240 G10 Notebook, 240 G7 Notebook, 240 G8 Notebook, 240 G9 Notebook, 240R G10 Notebook, 240R G9 Notebook, 245 G10 Notebook, 245 G8 Notebook, 245 G9 Notebook, 250 G10 Notebook, 250 G7 Notebook, 250 G8 Notebook, 250 G9 Notebook, 250R G10 Notebook, 250R G9 Notebook, 250RT G9 Notebook, 255 G10 Notebook, 255 G7 Notebook, 255 G8 Notebook, 255 G9 Notebook, 255R G10 Notebook, 340S G7 Notebook

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