Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.
HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.
Specification Summary
Product Description
Electronic HP Care Pack Priority Management Service - technical support - 5 years
Service Included
Phone consulting
Full Contract Period
5 years
Response Time
Next available agent
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops