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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.


Features Summary

  • Reliable on-site support
    The Active Care Next Business Day Hardware Support offers professional on-site service to quickly address any hardware issues that may arise, helping to minimize disruption.
  • Comprehensive service coverage
    With this extended service agreement, both parts and labor are included, providing support for repairs and maintenance without unexpected costs.

Specification Summary

Product Description
Electronic HP Care Pack Active Care Next Business Day Hardware Support - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops
Designed For
HP 200 G3, 205 G8, 20X G4, 260 G3, 285 G3, 290 G2, 290 G3, 290 G4, 295 G6, 295 G8, 34; Desktop Pro 300 G6, Pro A, Pro A G2, Pro G2; Pro 240 G9, 260 G9, 280 G9, 290 G9, 400 G9; ProDesk 400 G2, 400 G5, 400 G6, 400 G7, 405 G8, 40X G4; ProOne 240 G9, 24X G10, 400 G4, 400 G5, 440 G4, 440 G5, 440 G9

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Desktops
Details
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
HP 200 G3, 200 G4, 205 G4, 205 G8, 260 G3, 285 G3, 290 G2, 290 G3, 290 G4, 295 G6, 295 G8, 34 ¦ HP Desktop Pro 300 G6, Pro A, Pro A G2, Pro G2 ¦ HP Pro 240 G9, 260 G9, 280 G9, 290 G9, 400 G9 ¦ HP ProDesk 400 G2, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G8 ¦ HP ProOne 240 G10, 240 G9, 245 G10, 400 G4, 400 G5, 440 G4, 440 G5, 440 G9

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